A Letter From the President
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Frequently Asked Questions
                                                         

 

 

Air Freight Services

 

What minimum documents are required on International Air shipments? 

All International Air freight shipments require a TSA-Shipper’s Security Endorsement form and commercial invoice.  Please check with your International Specialist to confirm if other documents may be required for your specific country.                                

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What modes of transportation are available on International shipments?

Shipments can be shipped via Air freight (priority / standard), Ocean freight (full container (FCL) / less-than-container (LCL)) or Ground (full truckload (FTL) / less-than-truckload (LTL).  

 

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What minimum information is required to obtain a Domestic Air or International commodities quote?

Shipment Scope

Specific information pertaining to: origin, destination, services, terms of sale, insurance, total number of shipments, and other details surrounding the  request. 

                                                                                                                             Mode of Transportation   

A variety of transportation modes are available including, Air freight (priority/standard), ocean freight (FCL / LCL) and ground (FTL / LTL).

Time Line

Does the shipment require a specific pickup and/or delivery date? Is the shipment available for pickup and/or delivery within a specific date range? Providing this information is a critical part of scheduling the shipment.

Commodity Identification

The identification includes a description of the commodity, the number of pieces, the weight and dimensional (L x W x H) size of shipment and the packaging condition.                                  

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What information is shown on the Commercial Invoice?

The commercial invoice is used for exporting the goods from origin country and at destination to determine the amount of duty & tax to be paid. 

The important KEY ELEMENTS on a commercial invoice include:                     

  • Company letterhead on the invoice or document.   
  • Full details on shipper, consignee (seller/buyer), and any intermediate consignee.    
  • Invoice should include reference number, date, and/or PO number.  
  • Accurate description of items including quantity and value of goods.
  • Quantity of each item being shipped.
  • Unit price for each item being shipped.  
  • Extended price for each item being shipped. 
  • Total of all items being shipped.   
  • Original signature (always sign the invoice).   

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What options are available for the protection of product being shipped?

Three different options are available for the shipment including all risk extended protection, valuation and carriers limited liability.   

All risk extended protection can be purchased at an additional cost to secure the replacement value of the product being shipped. Declared Value or increased valuation coverage can be purchased at an additional cost to secure a portion of the actual cash value of the product being shipped. The third option, carriers limited liability, varies with the different modes of transportation and will be provided at no additional cost.   

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Why do I need dimensions and weights to get an accurate quote for LCL or Air freight shipments?

LCL and Air freight shipment rates are based on volume or gross weight, whichever is the greater amount.  In order to calculate the volume of a shipment, the dimensions of each piece are required. If the volume weight exceeds the actual gross weight, the shipment is rated at the volume weight. If the volume weight is less than the actual weight, the shipment is rated at the actual weight.          

                    

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How do you calculate volume or dimensional weight for Domestic Air freight?

Take (L) Length x (W) Width x (H) Height and divide by 194 = Domestic volume weight in pounds.      

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How do you calculate volume or dimensional weight International Air freight?

Take (L) Length x (W) Width x (H) Height and divide by 166 = International volume weight in pounds.

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