Joseph Lai Joins UniGroup
Joseph Lai has been appointed as manager of service delivery for UniGroup Worldwide Hong Kong. The appointment of Joseph is UniGroup’s reaffirmation of the company’s dedication to providing quality customer experiences through delivery of its services.
“UniGroup is excited that Joseph has joined our team. With extensive industry and national account service, his expertise in household goods and destination services will benefit our international clients,” said Steve Lewis, managing director – Asia Pacific of UniGroup Worldwide.
Lai previously worked as a relocation consultant at Crown Relocations in Hong Kong. He held several positions during his time at Crown, ending as a Corporate Services Manager. In this role, Lai was the customer’s first point of contact for some of the company’s largest corporate accounts. During this time he was essentially the ambassador of Crown, managing the household goods process as well as destination services for each of these companies.
Lai also has experience managing the sales and operations of a small start-up relocation firm based in Hong Kong, namely concentrating on building the firm’s image and branding. Lai is delighted to return to a larger firm and is excited at helping UniGroup’s foot print grow larger and stronger in the Hong Kong market.